At Anderson & Vreeland (A&V), being FIRST is key to providing top-notch service and expertise in the flexographic industry. FIRST Certification (Flexographic Image Reproduction Specifications & Tolerances) is the Flexographic Technical Association’s (FTA) premier training and certification program designed to equip professionals with the technical knowledge needed for high-quality and consistent print results.
The Benefits of FIRST Certification for A&V Employees
By ensuring that all 150+ A&V employees are FIRST certified, the company is able to streamline customer inquiries and improve internal processes. With a better understanding of the flexographic printing process, A&V’s Customer Service Representatives and Account Managers can efficiently handle initial questions, while the Technologies Specialists are equipped to tackle more complex issues. This company-wide commitment to FIRST Certification results in faster, more accurate support for printers, helping them improve their operations.
High-Level FIRST Certification Across the Board
In addition to full certification for all employees, all our account managers at A&V have achieved Level III FIRST Certification, the highest recognition within the program. This level signifies a deep understanding of the entire flexographic workflow, positioning A&V’s team to offer exceptional insights and solutions to customers.
A Commitment to Advanced Training and Better Service
“This commitment to FIRST Certification reflects our dedication to providing the best service and solutions for our customers,” says Darin Lyon, President & CEO of Anderson & Vreeland. “Through this advanced training, our team interacts with greater efficiency and demonstrates an improved understanding of customer needs.” This investment in education and training has led to improved engagement with clients, meeting higher expectations, and elevating A&V’s reputation in the industry.
Supporting Flexo Education Through FIRST Certification
Since 2006, Anderson & Vreeland has been a staunch supporter of the FTA’s FIRST Certification and training program. Beyond certifying its own employees, A&V has been committed to advancing flexo education by training customers and supporting educational institutions. A&V partners with initiatives like the Phoenix Challenge Foundation and various colleges offering flexographic studies, furthering the industry’s growth and development.
Being FIRST is a Good Thing
With a deep commitment to continuous education and industry leadership, A&V’s FIRST Certification ensures that its team remains on the cutting edge of flexo technology. As the company continues to support the FTA’s certification program, it remains dedicated to delivering the highest standards of service and technical expertise to its customers.
Check out FIRST Certification on the Flexographic Technical Association’s website to learn more about this valuable program.
